Observation Worksheet
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Use this
worksheet to record your observations of a direct report’s behavior, form
hypotheses about the situation, and estimate the probability of improvement.
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Part I:
Observing
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In the table below, document the behavior you’ve
observed in an employee you believe could benefit from coaching. Note the
event or circumstance and dates during which you conducted the observation.
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Event or Circumstance
(e.g., meeting, conversation, client presentation)
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Observed
Behavior
(e.g.,
three interruptions of colleagues, one inability to answer client question)
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Date
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Part II:
Forming and Testing Hypotheses
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Based on
your observations, state a hypothesis about the kind of coaching the employee
may need. For example, “Harriet needs to learn when to speak up and when to
listen to what others have to say.”
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Write down
what you will do to test your theory. For example, will you ask a colleague
to observe the employee and offer his or her interpretation of the person’s behavior?
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Part III:
Estimating the Probability of Improvement
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Question
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Yes
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No
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Would the
employee be willing to receive coaching to address the performance problem or
skill gap that you’ve identified?
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Is the
person’s performance problem or skill gap solvable (i.e., manifests itself
infrequently and only in certain situations)?
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If you
answered “yes” to both questions, there is a high probability of improvement
through coaching.
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Tuesday, October 30, 2012
Observation worksheet
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