Active Listening Self-Assessment
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Are
You an Active Listener?
Coaches
who listen actively tend to get the most out of their coaching discussions
and tend to be better coaches overall. Use this self-assessment to think
about how actively you listen and to identify areas for improvement. Check
the box next to the number in the column that best describes your listening
habits.
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While
someone is talking, I:
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Usually
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Sometimes
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Rarely
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Plan how I’m going to respond.
|
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1
|
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3
|
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5
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Keep eye contact with the speaker.
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5
|
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3
|
|
1
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Take notes as appropriate.
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5
|
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3
|
|
1
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Notice the feeling behind the words.
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5
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3
|
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1
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Find myself thinking about other
things while the person is talking.
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1
|
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3
|
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5
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Face the person who is talking.
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5
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3
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1
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Watch for significant body language
(expressions, gestures).
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5
|
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3
|
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1
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Control fidgeting or other
distracting habits.
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5
|
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3
|
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1
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Interrupt the speaker to make a
point.
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1
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3
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5
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Am distracted by other demands on my
time.
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1
|
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3
|
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5
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Listen to the message without
immediately judging or evaluating it.
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5
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3
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1
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Ask questions to get more information
and encourage the speaker to continue.
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5
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3
|
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1
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Repeat in my own words what I’ve just
heard to ensure understanding.
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5
|
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3
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1
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Totals for each column:
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+
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+
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Grand Total =
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Scoring:
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49–65 = You are an active listener.
31–48 = You are
a good listener with room for improvement.
13–30 = You need to focus on improving your
listening skills.
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If you
received a score between 13 and 48, develop a plan for strengthening your
active listening skills. Write your ideas in the space below.
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Tuesday, October 30, 2012
Active listening self-assessment
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