Coaching session evaluation

Coaching Session Evaluation
Use this tool after each coaching session to evaluate its effectiveness and to consider what improvements you might make for the next session.
What Worked?	What Could Be Improved?
Coaching Relationship:	Coaching Relationship:
Coaching Process:	Coaching Process:
Coaching Results:	Coaching Results:

Action-planning worksheet

Action-Planning Worksheet
Use this worksheet to establish an action plan that is agreeable to both you and the person you are coaching. It is critical to include specific measures of success and a target review date for any actions to be completed.
Action plan for:
Statement of the performance problem or skill gap:
Desired outcome of the action plan:
Action(s) to Be Taken	Measure(s) of Success	Review By	Coach’s Role
Employee will refrain from interrupting colleagues during staff meetings.	-    No interruptions observed during two successive meetings. -    No complaints from other staff members.	12/15	Coach will comment on progress after each meeting.
Employee will take more time to explore client’s needs before matching potential products to those needs.	-    Number of questions asked to identify needs. -    Needs clarified prior to offering potential solution.	After two more joint client meetings	Coach will explain the company’s strategy of market-driven product development.

Active listening self-assessment

Active Listening Self-Assessment
Are You an Active Listener? Coaches who listen actively tend to get the most out of their coaching discussions and tend to be better coaches overall. Use this self-assessment to think about how actively you listen and to identify areas for improvement. Check the box next to the number in the column that best describes your listening habits.
While someone is talking, I:	Usually			Sometimes					Rarely
Plan how I’m going to respond.			1				3					5
Keep eye contact with the speaker.			5				3					1
Take notes as appropriate.			5				3					1
Notice the feeling behind the words.			5				3					1
Find myself thinking about other things while the person is talking.			1				3					5
Face the person who is talking.			5				3					1
Watch for significant body language (expressions, gestures).			5				3					1
Control fidgeting or other distracting habits.			5				3					1
Interrupt the speaker to make a point.			1				3					5
Am distracted by other demands on my time.			1				3					5
Listen to the message without immediately judging or evaluating it.			5				3					1
Ask questions to get more information and encourage the speaker to continue.			5				3					1
Repeat in my own words what I’ve just heard to ensure understanding.			5				3					1
Totals for each column:				+				+
Grand Total =
Scoring:
49–65 = You are an active listener. 31–48 = You are a good listener with room for improvement. 13–30 = You need to focus on improving your listening skills.
If you received a score between 13 and 48, develop a plan for strengthening your active listening skills. Write your ideas in the space below.